Integrating Enterprise Systems For 30+ Retail Locations.

Customer Success Story – PMO / IMO - Private Equity - Retail Healthcare

DISCOVER

Provide IMO executive leadership and project structuring for multiple post-merger integration workstreams.

DRIVE

HSC collaborated with cross-functional teams to produce charters, drive integration plans, and install lean IMO governance, including steering committee reporting workstream update cadences. Key outcomes included: Oversight of TSA execution, two-way VPN access, FTE analysis, patient scheduling tool implementation, operational playbooks, and an expanded call center support model.

DELIVER

HSC delivered an IMO framework for future integrations in addition to integrating 30+ retail locations, accelerating synergy and value realization.

  • ”HSC drove the project to successful completion, meeting or exceeding expectations on every metric. I would unequivocally use them again."

    - Operational Advisor, Healthcare Company